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Privacy Policy

This Privacy Policy describes how bakaliko.store (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (amount, IP, timestamps, payment method), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.

Age Restrictions

The Site is not intended for individuals under the age of 18 (eighteen). We do not sell alcohol to customers younger than 18 (eighteen) years old. In case you are less than 25 (twenty-five) years old a verification with your ID is required. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our orders with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with  marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics & Google Ads to help us understand how our customers use the Site and to target our customer with relevant advertisements in Google platform and sites. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We do not share information about your use of the Site, your purchases, and your interaction with our ads on other websites or advertising partners.

Third Party Cookies

We also use cookies provided by trusted third parties such as Google Analytics. Google Adwords. The following section details which third party cookies you might encounter through this site. A more detailed list of the cookies can also be found more down below.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

  • The Google Ads service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

    For more information on Google Ads see the official Google Adwords privacy FAQ.

  • We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {Facebook, Instagram}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.


    Using Personal Information

    We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

    Lawful basis

    Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

    • Your consent;
    • The performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To perform a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Retention

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

    Automatic decision-making

    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

    We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

    Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

    Services that include elements of automated decision-making include:

    • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
    • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

    GDPR Privacy Policy

    At bakaliko.store, accessible from www.bakaliko.store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by bakaliko.store and how we use it.

    If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. Our Privacy Policy was generated with the help of GDPR Privacy Policy Generator from GDPRPrivacyNotice.com

    General Data Protection Regulation (GDPR)

    We are a Data Controller of your information.

    Bakaliko BV legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

    • Bakaliko BV needs to perform a contract with you
    • You have given Bakaliko BV permission to do so
    • Processing your personal information is in Bakaliko BV legitimate interests
    • Bakaliko BV needs to comply with the law

    Bakaliko BV will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

    If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

    In certain circumstances, you have the following data protection rights:

    • The right to access, update or to delete the information we have on you.
    • The right of rectification.
    • The right to object.
    • The right of restriction.
    • The right to data portability
    • The right to withdraw consent

    Log Files

    bakaliko.store follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

    Cookies and Web Beacons

    Like any other website, bakaliko.store uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

    For more general information on cookies, please read "What Are Cookies".

    Privacy Policies

    You may consult this list to find the Privacy Policy for each of the advertising partners of bakaliko.store.

    Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on bakaliko.store, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

    Note that bakaliko.store has no access to or control over these cookies that are used by third-party advertisers.

    Third Party Privacy Policies

    bakaliko.store's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

    You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

    Children's Information

    Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

    bakaliko.store does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

    Online Privacy Policy Only

    Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in bakaliko.store. This policy is not applicable to any information collected offline or via channels other than this website.

    Consent

    By using our website, you hereby consent to our Privacy Policy and agree to its terms.

    Cookies

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    Cookies Necessary for the Functioning of the Store

    Name Function
    _ab Used in connection with access to admin.
    _secure_session_id Used in connection with navigation through a storefront.
    cart Used in connection with shopping cart.
    cart_sig Used in connection with checkout.
    cart_ts Used in connection with checkout.
    checkout_token Used in connection with checkout.
    secret Used in connection with checkout.
    secure_customer_sig Used in connection with customer login.
    storefront_digest Used in connection with customer login.
    _shopify_u Used to facilitate updating customer account information.


    All Cookies and their Usage

    Cookie Domain Type  Description Length
    test_cookie .doubleclick.net Advertisement This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies. 15 minutes
    IDE .doubleclick.net Advertisement Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. 1 year 24 days
    _landing_page .bakaliko.store Analytics This cookie is set by website built on Shopify platform and is used to track landing pages. 14 days
    _y .bakaliko.store Analytics This cookie is associated with Shopify's analytics suite. 1 year
    _s .bakaliko.store Analytics This cookie is associated with Shopify's analytics suite. 30 minutes
    _shopify_y .bakaliko.store Analytics This cookie is associated with Shopify's analytics suite. 1 year
    _shopify_s .bakaliko.store Analytics This cookie is associated with Shopify's analytics suite. 30 minutes
    _gcl_au .bakaliko.store Analytics This cookie is used by Google Analytics to understand user interaction with the website. 3 months
    cart_ts bakaliko.store Analytics This cookie is set by the provider Shopify. This cookie is used in connection with checkout. 14 days
    _hjid .bakaliko.store Analytics This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 1 year
    _hjFirstSeen .bakaliko.store Analytics This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. 30 minutes
    _ga .bakaliko.store Analytics This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. 2 years
    _gid .bakaliko.store Analytics This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. 1 day
    _gat_UA-163138341-1 .bakaliko.store Analytics This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 1 minute
    _shopify_sa_t .bakaliko.store Analytics This cookie is set by Shopify and is used for analytics relating marketing and referrals. 30 minutes
    _shopify_sa_p .bakaliko.store Analytics This cookie is set by Shopify and is used for analytics relating marketing and referrals. 30 minutes
    _hjAbsoluteSessionInProgress .bakaliko.store Analytics No description available. 30 minutes
    TawkConnectionTime bakaliko.store Functional This cookie is set by Tawk.to which is a live chat functionality. The cookie is used to remember users so that previous chats can be linked together to provide better and improved service. session
    ss va.tawk.to Functional This cookie is set by the provider Eventbrite. This cookie is used for the functionality of website chat-box function. session
    secure_customer_sig bakaliko.store Necessary This cookies is set by websites built on Shopify platform and is used in connection with customer login. 1 year
    cart_currency bakaliko.store Necessary This is an essential cookie for the secure checkout and payment function on the website. This cookie is provided by shopify.com. 14 days
    _orig_referrer .bakaliko.store Necessary This cookie is set by website built on Shopify platform and is used in assoication with shopping cart. 14 days
    cart_sig bakaliko.store Necessary This cookie is set by Shopify and is used in connection with store checkout. 14 days
    ARRAffinity stickyaddtocartbar.azurewebsites.net Necessary This cookie is set by websites that run on Windows Azure cloud platform. The cookie is used to affinitize a client to an instance of an Azure Web App.
    AWSELB istock.myshopapps.com Necessary This cookie is associated with Amazon Web Services and is used for managing sticky sessions across production servers.
    _shopify_evids bakaliko.store Other No description session
    baMet_visit bakaliko.store Other No description available. 30 minutes
    cart bakaliko.store Other This cookie is used in connection with the shopping cart. 14 days
    cart_ver bakaliko.store Other No description available. 14 days
    ARRAffinitySameSite .stickyaddtocartbar.azurewebsites.net Other No description available. session
    qab_previous_pathname bakaliko.store Other No description available. session
    _gat .bakaliko.store Performance This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites. 1 minute
    AWSELBCORS istock.myshopapps.com Performance This cookie is used for load balancing, inorder to optimize the service. It also stores the information regarding which server cluster is serving the visitor.

     

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.


    TEXT MARKETING NOTIFICATIONS

    By consenting to Bakaliko.store text notifications, you agree to receive automated text messages from us about order delivery notifications at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out.  You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Contact

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at order@bakaliko.store or by post using the details provided below:

    Bakaliko Amsterdam (BV)
    Sint Nicolaasstraat 49 
    1012NJ Amsterdam,
    The Netherlands

    Last updated: 20 July 2021

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.

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